Operational Risk Management and Digitisation Impact (Intermediate)

This is a true Operational Risk course that ultimately should be attended by all employees. This will target a standardised understanding of the Bank’s framework and ultimately target a cohesive and aligned risk culture.

At the end of this course, all participants will be able to:

• Define what operational risk is and identify these in the context of the Bank.

• Identify and explain the “how and why” of the different risks in a Bank and be able to explain where these may arise.
• Articulate the key pillars of the bank’s operational risk framework, including
  •  governance
  • Systems and procedures
• Explain the regulatory requirements with respect to operational risk and appreciate the new areas of growing importance.
• Appreciate the value of a risk-based approach to change / new product introductions – by actually participating an exercise on a particular area of the bank.
• Defining Operational Risk with a view to understanding their origins in a Bank. Definitions
• Demonstrate how operational risk is present across an institution.
• Roles and responsibilities across the organisation.
• Importance of Governance
• A look at some major incidents across banks
• Understand how operational risk exists in the areas of credit risk and treasury / market risk.
• Look at the Cause, Effect and Event based perspective of operational risk
• Awareness of the Bank’s main tools & activities in operational risk
• Contextualising operational risk in a bank – vis-s-vis other types of risk.
• Benefits of good operational risk management
• A look at key areas of Op Risk (and their benefit)
• Loss incidents & analysis
• Escalation and reporting
• Risk Self-Assessment (change / business as usual)
• KRIs, Management of operational risk – avoidance, transfer, mitigation, acceptance
• Fraud Risk and an introduction to the “fraud triangle”
• The new areas of importance in Operational Risk – and the broader definition of “non-financial risk”